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BRIEF-UK's FCA proposes changes to encourage better customer communications

Published 2015-10-22, 06:44 a/m
© Reuters.  BRIEF-UK's FCA proposes changes to encourage better customer communications

Oct 22 (Reuters) - Financial Conduct Authority (FCA) :
* Announced plans to remove a number of ineffective
communication requirements from its handbook
* Also set out its intention to consult to remove a number
of existing disclosures as part of its commitment to create a
sustainable regulatory framework
* Reviewing feedback received on smarter consumer
communications discussion paper and will consider whether
further changes can be made to improve customer outcomes.
* Proposing to amend rules and guidance on consumer-friendly
principles and practices of financial management, short report
* Proposing to amend initial disclosure document/combined
initial disclosure document and services and costs disclosure
document
* Consultation will close on 18 December 2015

Source text: (http://bit.ly/1PCebqo)

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