Laurentian Bank (TSX:LB.TO) has made significant strides in its strategic plan, as discussed by CEO Eric Provost during its quarterly financial results call. The bank has divested its full-service brokerage to iA Private Wealth and announced the sale of its discount brokerage to CI Investment Services.
Despite a decrease in loan volumes and the anticipation of a slight decrease in the loan book for the next quarter, the bank expects loan growth to resume in 2025. Adjusted earnings remained consistent with the previous quarter, and the bank has maintained a strong capital position with a common equity Tier 1 ratio of 10.9%.
Key Takeaways
- Laurentian Bank has divested its full-service brokerage and discount brokerage, impacting future brokerage fee revenues.
- A new Head of Customer Experience has been appointed to enhance customer service and decision-making.
- The bank's commercial real estate pipeline remains healthy despite low levels of new project launches.
- Loan volumes decreased by $1.2 billion, but the bank managed deposits effectively.
- The bank expects a stable net interest margin (NIM) and a slight increase in the efficiency ratio for the next quarter.
- Provisions for credit losses are anticipated to stay in the high teens to low 20s basis points.
Company Outlook
- Loan growth is projected to pick up again in 2025, influenced by potential rate reductions.
- Other income will decrease due to the sale of brokerage activities, with a short-term impact of $0.01 on the next quarter's earnings.
- The bank is focusing on collateralized loans to mitigate potential recovery rate surprises.
Bearish Highlights
- The divestiture of brokerage services will negatively affect brokerage fee revenues by approximately $4-5 million.
- The bank is not considering a share buyback, opting instead to support organic growth in commercial loans.
Bullish Highlights
- The bank's capital deployment strategy focuses on specialty businesses with healthy margins and returns.
- Income from financial instruments reached a record high in Q3, driven by strong trading activities.
Misses
- Loan volumes have decreased, and the bank anticipates further pressure on net interest income (NII) in the next quarter.
- Increased impairments in the loan portfolio have raised concerns, although the company maintains confidence in the portfolio's quality.
Q&A Highlights
- The bank expects retail deposits to inflect and customer focus to increase, with impacts likely visible in 2026.
- Elevated impairments are attributed to broader headwinds in the commercial sector rather than weaknesses in collateral or borrower ability to pay.
Laurentian Bank continues to execute its strategic plan, focusing on building a more digital and efficient organization. The bank's leadership is confident in its credit book and remains committed to providing value to its shareholders through specialized niche businesses and prudent capital management.
Full transcript - None (LRCDF) Q3 2024:
Operator: Welcome to the Laurentian Bank Quarterly Financial Results Call. Please note that this call is being recorded. I would now like to turn the meeting over to Raphael Ambeault, Head, Investor Relations. Please go ahead, Raphael.
Raphael Ambeault: [Foreign Language] Good morning and thank you for joining us to the Laurentian Bank 2024 Third Quarter Result Presentation. My name is Raphael Ambeault and I'm Head, Investor Relations. Today's opening remarks will be delivered by Eric Provost, President and CEO, and the review of the third quarter financial results will be presented by Yvan Deschamps, Executive Vice President and CFO, after which we'll invite questions from the phone. Also joining us for the question period is Christian De Broux, Executive Vice President and CRO. All documents pertaining to the quarter can be found on our website in the Investors Center. I'd like to remind you that during this conference call, forward-looking statements may be made and it is possible that actual results may differ materially from those projected in such statements. For the complete cautionary note regarding forward-looking statements, please refer to our press release or to Slide 2 of the presentation. I would also like to remind listeners that the Bank assesses its performance on a reported and adjusted basis and considered both to be useful in assessing underlying business performance. Eric and Yvan will be referring to adjusted results in their remarks unless otherwise noted as reported. I will now turn the call over to Eric.
Eric Provost: [Foreign Language] Good morning and thank you for joining us. Since the introduction of our strategic plan in May, we have remained focused on implementation and execution in order to achieve the results and targets we've set for ourselves. To that effect, I want to extend my thanks to all our team members for their commitment towards the plan. Let me walk you through what we've accomplished so far. In capital markets, we successfully completed the divesture of LBS Retail full-service brokerage to iA Private Wealth that we announced in April. In addition, earlier this month we announced the sale of LBS discount brokerage to CI Investment Services. We are focusing on where we have expertise, scale and where we can win and both of these transactions are directly aligned with these objectives. In Personnel Banking, we created a new position, Head of Customer Experience. This role will improve and enhance the customer experience and brings our employees and decision-making closer to the customer. In commercial banking, the seasonality impact in inventory financing was strong, bringing the utilization ratio to 43%, about 10% below historical levels. The lower utilization rate are proof of our dealers' ability to turn their inventory as well as their prudence in restocking. Furthermore, our sales team kept their momentum in increasing our footprint, reaching 440 new onboarded dealers year-over-year, representing an increase of 7%. As for commercial real estate, we're still observing low levels of new projects being launched. Our pipeline remains healthy with insured multi-residential projects particularly strong. Our teams are well positioned for the rebound, which remains dependent on the pace and level of interest rate reductions in Canada and United States. Concerning the leadership team, following the announcement of Liam Mason's upcoming retirement at the end of the fiscal year, we're thrilled to welcome back Christian De Broux to Laurentian Bank as our new Chief Risk Officer. Christian, who used to be Laurentian Bank's Chief Credit Officer returns to us after having spent over four years at a global specialty finance company. He brings over more than 30 years of experience in a variety of risk oversight, management and banking roles. We're delighted to have him on board and look forward to leveraging his deep credit knowledge and extensive expertise in risk management. With respect to earnings, our third quarter results were relatively consistent with the previous quarter on an adjusted basis. As mentioned earlier, we continue to face headwinds in loan volumes, which decreased by 1.2 billion last quarter. With regards to deposits, they are being effectively managed in alignment with our loan and securitization activities. Despite challenging macroeconomic conditions, our portfolio remains robust. Our conservative underwriting standards as well as the quality and eye level of collateral are contributing to a relatively stable level of loan losses. As such, provision for credit losses was down two basis points quarter-over-quarter, now standing at 18 basis points. Expenses remain elevated as we invest in technology and other strategic priorities to support a stronger foundation and our path to improved digital capabilities as laid out in the Investor Day in May. Despite this, our adjusted efficiency ratio for the quarter improved to 73.3%, a 50 basis point reduction from the previous quarter. Regarding capital, our common equity Tier 1 ratio increased to 10.9% from 10.4% last quarter, reflecting the reduction in loan volumes. We are well positioned to redeploy capital later in 2025 when loan growth resumes, fueled by the expected additional rate reductions. I would now like to turn the call over to Yvan to review our financial performance.
Yvan Deschamps: [Foreign Language] I would like to begin by turning to Slide 7, which highlights the bank's financial performance for the third quarter. Total revenue was $257 million, down 2% compared to last year and up 2% quarter-over-quarter. On a reported basis, net income and diluted EPS were $34.1 million and $0.67 respectively. We've recorded adjusting items for the quarter, which totaled $8.9 million after tax or $0.21 per share and include restructuring and other impairment charges of $6.7 million after tax related to the headcount reduction announced in May and amortization of acquisition-related intangible assets of $2.2 million after tax. Additional details are available on slide 21 and in the third quarter report to shareholders. The remainder of my comments will be on an adjusted basis. Diluted EPS of $0.88 decreased by 28% year-over-year and 2% quarter-over-quarter. Please note that this quarter includes an LRCN interest payment which had an impact of $0.06 on the EPS. Net income of $43.1 million was down by 25% compared to last year and up 6% compared to last quarter. The bank's efficiency ratio increased by 480 basis points compared to last year and decreased by 50 basis points sequentially. The increase year-over-year reflects our ongoing investments in strategic priorities and the impact of lower loan volumes. Our ROE for the quarter stood at 6.2%, up 10 basis points sequentially. Slide 8 shows net interest income down by $11.4 million or 6% year-over-year, mainly due to lower loan volume. On a sequential basis, net interest income was up by $1.2 million or 1% mainly reflecting the positive impact of two additional days in the quarter, partly offset by lower loan volumes. Our net interest margin was down five basis points year-over-year and one basis point sequentially at 1.79% impacted by lower commercial loan volumes. Slide 9 highlights the bank's funding position. We are managing our funding in line with our loan book. On a sequential basis, total funding was down $1 billion, partnership deposits decreased by $300 million as customers continue to allocate funds back into market activity. Deposits sourced from advisors and brokers channel were managed down by $500 million and wholesale funding decreased by $400 million as we did not replace senior deposit notes on maturity considering our liquidity position. The bank maintained a healthy liquidity coverage ratio through the quarter, which remains materially above the industry average. Slide 10 presents other income of $75.7 million, which was higher by 10% compared to last year. Higher income from financial instruments benefiting from constructive financial markets was partly offset by lower lending fees due to tempered commercial real estate activity. On a sequential basis, other income was higher by 4% for the same reasons. Slide 11 shows adjusted non-interest expenses of $188.1 million, up 5% compared to last year, mainly due to professional fees and other costs to support our strategic priorities as well as higher regulatory expenses and other costs related to various compliance projects. On a sequential basis, non-interest expenses were up by 1%, mainly from higher technology costs. On slide 12, you'll see that our CET1 ratio has increased by 50 basis points to 10.9%, primarily due to a decrease in risk-weighted assets. We experienced strong and healthy seasonality during the summer for inventory financing and continued softness in real estate projects. We see these as temporary and are well-positioned to redeploy capital later in 2025 as growth will resume based on time and speed of the expected rate reductions. Slide 13 highlights our commercial loan portfolio, which was down $1.3 billion or 7% year-over-year and down $700 million on a sequential basis for the reasons I just mentioned. Slide 14 provides details of our inventory financing portfolio. This quarter, utilization rates were 43%, primarily due to dealers taking a more conservative approach to inventory restocking because of the macroeconomic conditions. The volume reductions in Q3 also showed consumer resilience in terms of purchasing power despite the current macroeconomic uncertainty. Our commercial real estate pipeline remains healthy, but we continue to see developers delaying the start of projects awaiting further rate reductions. Slide 15 illustrates that most of our portfolio is focused on multi-residential housing, with our exposure to the office segment holding steady at 3% of our commercial loan portfolio. As noted in previous quarters, the bulk of our portfolio consists of multi-tenant properties with minimal exposure to single-tenant buildings. Slide 16 presents the bank's residential mortgage portfolio. Residential mortgage loans were stable year-over-year and slightly down by 2% on a sequential basis. We adhere to cautious underwriting standards and are confident in the quality of our portfolio. This is reflected in our 58% proportion of insured mortgages and a low loan-to-value ratio of 48% on the uninsured portion. Allowances for credit losses on slide 17 totaled $224 million, up $7.1 million compared to last year, mainly due to higher allowances on impaired commercial loans. Turning to Slide 18, the provision of credit losses were $16.3 million, an increase of $3 million from a year ago impacted by a credit migration on commercial loans. Sequentially, PCLs were down $1.6 million from higher releases in provisions and on performing loans. As a percentage of average loans and acceptances, PCL decreased by two basis points to 18 basis points. Slide 19 provides an overview of impaired loans. On a year-over-year basis, gross impaired loans increased by $175.5 million due to credit migration in commercial loans and were up $74 million sequentially for the same reasons. Our underwriting discipline, including the quality and the high level of collateralization on our loan book at about 93% allow us to weather the macroeconomic conditions and the related credit migration without material impacts on our ACL and PCL results. We remain committed to a prudent and disciplined approach to risk management. As we look ahead to Q4, I would like to note a few key points focused on the next quarter. We expect our loan book to be just slightly down putting pressure on NII. We expect growth to resume later in 2025 with the pace and extent of the anticipated rate reductions. Other income will reduce next quarter due to two main factors. First, the closing of the sale of our retail full brokerage activities to iA on August 2nd will negatively impact brokerage fee revenues by about $4 million, $5 million. Second, the income from financial instruments were at a record high in Q3 and may normalize. NIM is expected to remain relatively stable, but it will depend on the overall business mix. Regarding the efficiency ratio, it is expected to be slightly up from Q3 due to revenue pressure just mentioned and the ongoing investments in our strategic priorities. Considering the macroeconomic environment, PCL are expected to remain in the high teens to low 20s. Capital and liquidity levels are solid and expected to remain strong for Q4. I will now turn the call back to the operator.
Operator: Thank you. Ladies and gentlemen, we will now begin the question-and-answer session. [Operator Instructions] Your first question comes from Meny Grauman with Scotiabank (TSX:BNS). Your line is now open.
Meny Grauman: Hi. Good morning. Just wanted to ask about the timing of the rebound in loan growth that you see for '25. Presumably, it takes time for activity to react to rate cuts and it sounds like you don't believe that rate cuts have fallen enough yet to kind of stimulate the demand that you're forecasting. So just if you could help us sort of narrow sort of the focus in terms of timing in '25. Is this more of a late '25 story you're envisioning in terms of seeing loan growth come back here?
Eric Provost: Yeah, thank you, Meny, it's Eric and good morning to you too. Yeah, this is pretty much what we expect. And again like depending on both Canada and US rates, the pace and scale of the reduction, it will depend. As you know, two of our key growth engines of commercial real estate here in Canada. We still have a healthy pipeline, most of it's in multi-residential of unfunded. But we still see developers being on the sidelines awaiting for those further rate cuts. So before those projects are launched, expected to impact our growth probably later in '25. As for inventory financing, as I mentioned in my opening remarks, dealers have actually been strong in sales this summer. And the good story there is that we've been able to increase our dealer base by 7% year-over-year. So sales team is working to expand those opportunities for future growth. But we're awaiting that easing in interest rates as well from the Fed, so that should have an impact but dealers will remain cautious we expect in terms of restocking at this fall season.
Meny Grauman: And what portfolios do you expect to be more sensitive to rates? Meaning where do you see -- where do you expect to see the reaction first and then what portfolios might lag?
Eric Provost: Well, here the demand is still very strong, Meny, in terms of housing across Canada. It's just the developers are waiting to make sure that the economics make sense for their projects in terms of returns. So I believe that if we do feel a pace of steady reduction, those developers are really waiting to launch new projects. So that could have impact. And again like consumer confidence in the US has remained strong in terms of purchases throughout the summer, as we see in line utilizations that are way below historical level at 43% for that period. So we believe that if we see an easing, it could be a good story there in terms of rebuilding inventory for the next season, but still to be dependent on the pace of the Fed reduction.
Meny Grauman: Understood. Thank you.
Eric Provost: Okay.
Operator: Your next question comes from Sohrab Movahedi with BMO (TSX:BMO) Capital Markets. Your line is now open.
Sohrab Movahedi: Okay, thank you. Yvan, I assume the higher capital ratios are in anticipation of future loan growth, but what's the risk that some of these impairments may result in higher than modeled or expected loss given defaults? I mean, we've seen this as an issue with some other banks that are also very good lending culture, strong underwriters of credit. But they're getting surprised a little bit with recovery rates when defaults are happening. So can you give us some comfort that similar things are not about to happen at Laurentian? And then if we could just get a little bit more commentary as to what's the outlook for formations, do you anticipate continued negative migration here in the portfolio? Thank you.
Yvan Deschamps: Thank you, Sohrab. So I'll start and maybe Christian is going to add to the answers. So the 10.9%, as you mentioned, of CET1 this quarter, 50 basis point increase came from the loan volume reduction. So reduction in the RWA. And as Eric mentioned, we're awaiting the rate cuts and we expect pent up demand in inventory financing CRE, including those that will come back and take some of that capital. So we're currently extremely well-positioned from a capital perspective to sustain that and sustain the plan that we're launching as well. From a credit perspective, our guidance has been clearly for the last two quarters and is still maintained at the same thing, low 20s to high teens. And pretty much it's what we see for the next quarter or next two quarters. So there's no indication at this point that we would see anything material that would divert from this. And maybe, Christian, if you want to add to this?
Christian De Broux: Thank you, Yvan, and good morning. So what I would say is you have to understand that the increase in our impaired are coming from well-collateralized new formations in commercial. And there's a minimum bite size required to play in commercial markets. And this creates volatility in GILs. That being said, we have been and we continue to be disciplined in our underwriting. And that's why you're not seeing variations in the ACL or PCL. And like Yvan said, we are still comfortable with our guidance of high teens, low 20s for PCLs going forward. As to the forward view on GILs, it's hard to predict in the short-term, but longer term, with interest rate reductions forecasted, we're expecting our impaired loans to normalize.
Sohrab Movahedi: Okay. So that's very helpful, Christian. I just want to put a finer point on this. You are saying I am naive or I'm thinking too hard if I'm worried about the risk, for example, of you next quarter telling us that you were surprised about the recovery rates on some of these impaired loans?
Christian De Broux: Well, the other thing you have to remember, we're a collateral. We focus strongly on having high collateral behind our loans. 93% of our book is collateralized. So I think sometimes the surprise come from cash flow loans. That's not where we play, right. We play in collateralized loans and so not expecting to be surprised.
Sohrab Movahedi: And the collateral is usually what hard real estate or can you talk a little bit about some of the new formations this quarter and what's the collateral behind it?
Christian De Broux: It's well diversified, the new formations, right. It's not concentrated in geographically or by vintage or industry. It's well diversified across the portfolio. So it'll be a mix of all our business lines.
Sohrab Movahedi: But can you comment on what sort of collateral is behind it, behind the facilities?
Christian De Broux: Real estate will be an equipment. That's basically what we're going to have behind our underpinning our loans.
Sohrab Movahedi: Okay. Thank you very much.
Operator: Your next question comes from Gabriel Dechaine with National Bank Financial. Your line is now open.
Gabriel Dechaine: Hi. Good morning. Thanks for all the Q4 guidance and the longer-term guidance on loan growth. Just want to -- can you tell me about the income from financial instruments? You were clear there that it was immutably high this quarter. What was the -- what is that anyway?
Eric Provost: Yeah. Thank you, Gabriel. So I would say in line with a few of our peers, capital markets have been, or financial markets, I would say, have been constructive over the last few months, last few quarters. So what we see here is that we have good trading activities in our capital markets team, good fixed income and pref, which is essentially the portfolios that we have to support our customers, have been gaining traction as the interest rates have reduced and the spreads as well. So good performance, strong team that generated great results this quarter.
Gabriel Dechaine: Okay. And I know this is a kind of a silly question because it's a line item that moves around a lot and the term normal doesn't mean anything these days. But what would be kind of a run rate number for that line item based on your historical experience?
Eric Provost: Yeah. What we have right now, I would say last quarter was a good quarter at 15, this quarter, 19 is a record quarter for the results of this line. So going back to the 15 and if it's a worse quarter, it could be a bit lower than that is a more normalized number.
Gabriel Dechaine: Okay. And then in response to -- I'm not sure I quite understood, but in response to some of the questions there, Sohrab was asking, did you give a sense of what to expect in Q4 from, in terms of credit performance like similar to this quarter or obviously things can happen very last day of the quarter, but how do you see things shaping up based on what you know today?
Eric Provost: What we see, as I mentioned, Gabriel, in my guidance, we see still the high-teens to low 20s. So essentially a quarter that will look pretty much like Q2, Q3. We're still in the same ballpark with what we see at this point.
Gabriel Dechaine: Got it. Last one just a clarification. You talked about the mortgage servicing business that you sold that closed on August 2nd and you said $4 million to $5 million of revenue, is that a quarter or a year?
Eric Provost: Yeah, first the business we sold is brokers that were doing full brokerage services to our customers. The brokers when you buy bonds or stock market.
Gabriel Dechaine: Oh, sorry. Yeah, yeah.
Eric Provost: That's what we sold to iA. On a yearly basis, that business, including discount business that we announced that we're going to sell to CI. That's roughly about $20 million a year, $4 million to $5 million a quarter. And most of that will be on the other income brokerage fee revenues.
Gabriel Dechaine: Got it. And what's the bottom line contribution from that business?
Eric Provost: Yeah, the bottom line, that business, if we sold it, it's because it's not a space where we could win. So it wasn't making that much money. The impact short-term is probably a $0.01 or so on the next quarter.
Gabriel Dechaine: Got it. All right. Well, thanks, and enjoy what's left for the summer.
Eric Provost: Thank you, Gabriel.
Operator: Your next question comes from Nigel D'Souza with Veritas Investment Research. Your line is now open.
Nigel D'Souza: Thank you. Good morning. I wanted to touch on your provisions for performing loans this quarter and the reversal there, it looks like a good chunk of that was driven by this reduction in provisions for Stage 2 commercial loans. So wondering if you could elaborate on was that primarily migration out of Stage 2 or changes to your model assumptions that led to those lower provisions?
Christian De Broux: Hi. Christian here. It's mainly migration from the performing to non-performing PCL bucket, but there's also a volume impact, obviously, on performing that's playing there. And volume represents somewhere around $3 million for the quarter, so 4 bps. So still keeping us in our guidance range.
Nigel D'Souza: And then I guess the macroeconomic piece of this you are seeing, you cited weaker macroeconomic conditions. Currently, it's impacting your own growth. How is that expected to feed into performing provisions going forward? And I ask that because if you look at your PCL ratio this quarter, the 20 basis points or so, if you exclude the reversals outperforming, it would be closer to 30 basis points. So just wondering how does performing provisions trend from here?
Christian De Broux: Overall, the PCL rate, we're sticking to the guidance of high teens to low 20s. You'll see if the economic cycle, when it turns, you'll see a little bit of performing PCLs come on board and it'll be offset by lowered PCLs on the non-performing. So, very short-term, hard to predict how that will play out. But longer terms, that's how we're seeing it.
Nigel D'Souza: Okay. I'll leave it there. Thank you.
Christian De Broux: Thank you, Nigel.
Operator: Your next question comes from Doug Young with Desjardins Capital Markets. Your line is now open.
Douglas Young: Hi. Good morning. Just going back to the CET1 ratio and I kind of understand how it flexes with volume growth and you're sitting at a healthy level right now. But I'm just curious, why have a discounted DRIP in place given where you stand today? I'll start there.
Yvan Deschamps: Yeah. Thank you for the question. This is Yvan. So, DRIP, if I knock it directly, I would say it's a program that we try not to stop and start too often. So at this point, we just decide to play prudent. As we mentioned, we have pent-up demand that we expect is going to come back. We need to support the plan that we're launching. So we're playing safe in terms of capital at this point. And that includes the DRIP of not trying to turn it on enough depending on a quarterly basis what's happening.
Douglas Young: And how much would that add to the CET1 ratio per quarter roughly? If I can kind of roughly think, I'm just curious if you've got that handy.
Yvan Deschamps: Yeah, it's relatively small, Doug. It's a few basis points on a quarterly basis.
Douglas Young: Okay, that's fine. And then just on the expense outlook and going back and thinking through some of the prepared remarks and thinking of the revenue outlook over the next year before we start to see a pivot in loan growth. Is our expenses expected to remain around where we are today or as you kind of peel-off some of these businesses, there's obviously some cost reduction there or is there some other projects that are rolling off that you should get some efficiencies? I would just trying to think of how to think of expenses and the expense ratio in what's otherwise going to be like a flat loan growth, flat NIM environment.
Eric Provost: Yeah. Thank you, Doug. It's Eric. For the line of sight we have in the upcoming quarters, expense levels should remain pretty much where they are right now. And this is due to the investment needed in our foundational technology. And those are the ones that will trigger and drive the most of the efficiency impact. So further down into the execution of the plan. Of course the team is still working on opportunities just like you saw in the divesting of the two capital market groups in terms of brokerage. But for us it's really to combine the efficiencies created by our projects as well as opportunistically revisiting our cost structure. So to be expected still high expenses with the investments we're making over the next few quarters.
Douglas Young: So expense ratio is roughly around where we're seeing them today? That's kind of what we should be thinking?
Eric Provost: Yeah. And then probably just, it could be a little bit more in Q4, just to the fact of the pressure we just mentioned on top-line from a revenue perspective. So expect to still put pressure on the overall efficiency ratio.
Douglas Young: Appreciate the color. Thank you.
Eric Provost: Thank you.
Operator: Your next question comes from Paul Holden with CIBC (TSX:CM). Your line is now open.
Paul Holden: Thank you. Good morning. A question with respect to the retail bank like when I look at deposit trends or the decline in deposits and then also the decline in the relevant loan categories, I can't help, but wondering if you're seeing customer attrition in terms of sort of if I think about core branch customers. So maybe you can start with addressing that please.
Yvan Deschamps: Thank you, Paul. This is Yvan. I'll take that one. The retail and the deposit. So let's start by the deposit. Definitely a reduction in deposit this quarter, which is aligned, as we mentioned, with the loan. We try to manage those in line. But if you look at the retail deposits, which is really the key factor in terms of where our focus is in retail and where we track the inflows and outflows, we've been pretty much stable this year in terms of retail deposits. We grew those over the last few years. So we've been successful on that side. Then on the loan side, the margins currently, or the market, I would say even in mortgages and some other products are impacted by the state of the market. So mortgages is more slow these days, but we're really, really focusing on retail for the deposits and we had good success in keeping and protecting those over the last many quarters.
Paul Holden: Okay. And can you remind me, based on what you presented at the Investor Day sort of when you might expect an inflection in, I call it, retail deposits to increase with your digital initiative? I think that's still probably maybe a 2026 story. But is there any possibility could become a 2025 story?
Eric Provost: Hi, Paul. It's Eric. I think the '26 guidance is the best horizon right now we're seeing in front of us. It does require the right level of investments into our foundation before we're able to actually launch and see real impact there. So more to come on that front, but definitely, as Yvan said, making sure that we protect, that we grow our actual base is aligned also with the plan. And this is why we created a Head of Customer Experience in retail. We're bringing back our employees and leaders closer to our retail customer base and that, I hope, will feel also into the mix in the coming years.
Paul Holden: Okay, thanks. And last question kind of follows up on Doug's question regarding the DRIP, right, like when I look at the current valuation, still trading at less than 0.5 times book. I look at the ROE, let's call it, 6.5% give or take. I struggle with the issuing shares at that level. In fact, I would argue why shouldn't be buying back shares. I get it strategically you want to grow in commercial loans. But the implied ROE, implied return of buying back stock today seems pretty compelling. So I think I've asked you this question before, but I'm going to ask it again like why not go down that route?
Yvan Deschamps: Thank you, Paul. This is Yvan. It's going to be difficult for me to give you a different answer to this one, but if I look by example, just to give you an example, inventory financing is at 43% right now. Normally it should be at 50% for this. So just that volume would represent something like 30, 40 bps just to sustain. And I'm not talking about the potential seasonal increase during the winter season after they've restocked. Same thing on commercial real estate. We say that we expect that market to resume as rates are going down. So again we have open lines with the developers that are open and we need to make sure that we're there. So maybe you can argue that we're playing safe in the environment, but I don't want to be in a place where I have capital issues and I would need to issue. Obviously, we're not there at all, but I don't want to play risky on the other side. And we're comfortable with where we are. We believe it's a good place to be to sustain the organic growth that's going to come back with this business. And we're doing that because we also expect a good return from these investments in inventory, financing, commercial real estate or the rest of it. So I guess I'll avoid repeating the same I mentioned to Doug for the rest of the answer, but differently, we don't want to turn on enough the DRIP and the DRIP is relatively small in our capital. So it's not like it was a huge impact on a quarterly basis.
Paul Holden: Okay. I'm sorry I'm just going to have to follow-up on this for a minute. Because I guess the way I look at it, as a financial analyst, right, like I mean if you're buying back stock at roughly half book and with a 6.5% ROE that tells me simply 13% return on that capital. Are you suggesting then that you can earn something higher than 13% and by growing commercial loans. Because then that would make sense to me. So is that fair to assume you'd be expecting something higher than 13% on organic capital deployment into commercial loans?
Eric Provost: Yeah, Paul, it's Eric. I'm going to take this one. I have to put emphasis on the fact that the specialized niche we're in are delivering very healthy margins and return for our businesses. So that's the logic and rationale that Yvan just explained. We believe that being positioned, and then we are well positioned in terms of capital right now. We believe that redeploying that capital towards those specialty businesses will bring the return to reward the shareholders. So that's why we keep that position.
Paul Holden: Okay. Okay. That's it for me. Thank you.
Eric Provost: Super.
Operator: Next question comes from Stephen Boland with Raymond James. Your line is now open.
Stephen Boland: A couple of quick questions, maybe the first. There was something in your non-interest expense line that said your costs were up to because of higher regulatory expenses. Can you clarify what that means?
Yvan Deschamps: In fact, the line is includes more items than that. What we said is that the other non-interest expenses over the last year, because it's down quarter-over-quarter. But over the last year, it came from higher professional fees, which is pretty much half of it and you can expect that it's related to the strategic projects we have, but our regulatory expenses are compliance projects. You can look in the environment right now and it's just not us, right. It's the whole industry with B10, 13, 15, 20. And I can keep going there, federal budget elements. There's changes in the Quebec language as well. There's a ton of elements that we want to make sure that we're compliant and we're just staying at a good level in terms of our regulatory obligations. So definitely it does put pressure. We have to stay a good citizen and that's what we're doing with those investments.
Stephen Boland: Okay, that's great. And then just maybe a little bit more granularity on the construction and land portfolio. I know you mentioned developers are waiting meaning for rate cuts. Is that -- is your anticipation that is 25 basis points or 50 basis points mean you're talking to the same developers, I presume, on a regular basis, like is it again, is it 50 basis points or 100 basis points before they start moving on some of the new projects. I'm just trying to get an idea of how sensitive that portfolio is to minor moves in the rates.
Eric Provost: Yeah, Stephen, it's Eric. I'll take this one. It's a great question. Like I think that's right now what we're feeling and seeing in the market is definitely on the low rise multi-res. There's definitely a start in momentum and this is where our pipeline is the most active. Some townhouse projects. Alberta being strong right now in terms of restart and launch of projects, but for sure to see new condo projects being launched like is going to take a deeper cut in terms of interest rate like inventory levels are still pretty high in the various GTAs. So again, depending on the product, in that sense, different elasticity. So we feel good about the positioning of the team, but again we'll have to wait and see how did the rate cuts impact the return of the developers to the scale it was in the past.
Stephen Boland: Okay. That's helpful. And I'll sneak one more in just on the impairment charges. Obviously, you sold off other businesses. Is this kind of the end of it now? I know you're looking to restart growth, but is there a possibility that other non-core businesses get sold off and there's further impairment charges or restructuring charges?
Eric Provost: Yeah, thank you for your question. If you look at what we announced this quarter, the $9 million, we gave you a preview at the end of May that we had done headcount reductions in May. Most of it relate to that. Out of the $9 million, there's $1 million that relates to the sale that we've done to iA. There's going to be an additional $1 million you're going to see in Q4 related to that sale. So those are an explanation of the numbers. In terms of going forward, we have an elevated efficiency ratio. We need to invest in the business. As we mentioned, we're looking at all parts of the business in terms of where can we improve. We may have to restructure some others. If we see there's good return and good things for us to do, we may incur additional restructurings in terms of things at this point and projects cannot give you much more than that.
Stephen Boland: Okay. Thanks very much, guys.
Eric Provost: Thank you.
Operator: [Operator Instructions] Your next question comes from Darko Mihelic with RBC (TSX:RY) Capital Markets. Your line is now open. Darko, your line is now open.
Darko Mihelic: Hi. My bad. I'm sorry. I wanted to revisit credit quality and I wanted to sort of dovetail this into both questions that were asked earlier. One is on the collateral, and the other is on your Stage 2. I'm going to approach this slightly differently. So when I look at your gross impaired loans as a proportion of your loan book, at 108 basis points, that's almost doubled year-over-year. And last year at this time, when you were at 55, the bigger banks were at 49. So you were close to, let's say, average. And today the others are around 66 basis points and you're at 100. So what this tells me is that you're getting more impairments than others and it's fine that it's collateralized, well. But that tells me that the probability of you eventually hitting a few files where the collateral is not maybe as well as you thought it was or it is rising. And so the chances of you having a high outsized loss is increasing over time because you're simply having more impaired loans. And therefore I would have thought you would actually be increasing your Stage 2 despite the migration out of Stage 2. So am I thinking about this incorrectly or is it maybe perhaps that you now have a good handle on the watch list and you see that it should be subsiding relatively quickly and that gives you comfort that, okay, no, we're not going to have a higher chance of us hitting a loan or a file here or there that surprises us. Hopefully, my question makes sense, and maybe you can talk to the elevated impairments, not just the collateral, and how that's not affecting your performing provision?
Christian De Broux: Thank you, Darko. This is Christian. So a few things I can say on that and it's great questions. In our larger commercial files, our average ticket is about $15 million. So just a few files can move the needle either side every quarter. The other thing too that I would point out to you is on our watchlist, it is trending down year-to-date, so it's confirming the quality of our portfolio. So we've seen some migration out of watchlist to impaired, but watchlist is not backfilling at this stage. So we feel pretty good about the state of the portfolio. And again, we've been running at half the PCL level of other banks and we're not seeing anything to change that going forward.
Darko Mihelic: Okay. And so am I reading it into it incorrectly, though, I mean, the one read is you're very careful and you have good collateral, but on the other hand, because you have more impairments, maybe the ability of your borrowers to pay, maybe that side of underwriting is showing some relative weakness or am I very incorrect in that it's too early in the cycle or maybe you can just correct the way I should be thinking about that.
Christian De Broux: Well, there are headwinds affecting all of commercial at this point. Like I indicated earlier, the bite size required for us to play in these larger commercial files brings a certain volatility that can affect our impaired loans. That's what we're seeing now. We have to play through the cycle and we're sticking with our PCL guidance, high teens, low 20s. If there's one thing where I'm not worried is it's the credit book.
Darko Mihelic: Okay. All right. Great. Thank you.
Christian De Broux: Thank you, Darko.
Operator: Thank you. That's all the time we have for questions. I would now like to turn the meeting over to Eric.
Eric Provost: Thank you for joining us on this call today. We remain steadfast on our commitment to executing our strategic plan. The opportunities ahead are vast and the challenges we face have only strengthened our determination. We recognize the importance of investing to lay a solid foundation for our organization and our focus is on building a more digital and efficient organization to ensure long-term success for all our stakeholders. Thank you for joining us today.
Operator: Ladies and gentlemen this concludes your conference call for today. We thank you for participating and ask that you please disconnect your lines.
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