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Amazon Refocuses Retail Strategy with Closure of "Amazon Style" Stores

Published 2023-11-02, 06:39 p/m
© Reuters Amazon Refocuses Retail Strategy with Closure of "Amazon Style" Stores
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Quiver Quantitative - Amazon (NASDAQ:AMZN) has decided to shut down its “Amazon Style” clothing stores in Glendale, California, and Columbus, Ohio, pivoting away from its venture into physical fashion retail. This decision is part of a larger pattern of closures involving the company’s bookstores and other specialty outlets, as reported by Bloomberg News. The tech giant, however, reaffirms its commitment to its grocery business, spotlighting the expansion of Amazon Fresh stores and the continued operation of Whole Foods Market, as emphasized by Amazon spokeswoman Kristen Kish.

The initiative behind Amazon’s foray into fashion retail was to strengthen its apparel sales by offering customers a hands-on experience with products from both popular online brands and Amazon’s private labels in technologically advanced fitting rooms. Launched in Glendale in the previous year, the Amazon Style store aimed to reimagine the shopping experience through a high-tech approach where employees would deliver selected items to fitting rooms after customers scanned them.

Under CEO Andy Jassy’s leadership, Amazon has been undergoing a comprehensive cost-cutting initiative that has seen the reduction of approximately 27,000 corporate positions and the consolidation of business segments. Although the company has attempted to develop its grocery sector into a key part of its operations, progress has been halting, leading to a temporary halt on new Amazon Fresh locations and nominal changes to Whole Foods Market. Jassy has indicated a strategic shift toward models of physical retail that deliver both customer satisfaction and financial contribution.

Amid heightened competition in the e-commerce space, Amazon has also been revamping its logistics operations, focusing on proximity to customers for cost-saving measures and expedited delivery services. The introduction of new warehouse robotics and packaging elimination initiatives have accompanied this operational shift. Despite challenges in physical retail and ongoing legal battles, such as the antitrust lawsuit brought forth by the Federal Trade Commission, Amazon reported a substantial profit increase in the September quarter, signaling a successful rebound from a post-pandemic downturn.

This article was originally published on Quiver Quantitative

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