Raya Customer Experience operates as a business process outsourcing (BPO) and contact center outsourcing company. The company offers call center services, including customer services, technical support, inbound sales, and telemarketing services; and tele-sales services, such as account settlement; and marketing campaign, lead, and customer account management. It also provides non-voice services comprising data management, financial and accounting, and payroll management and procurement management services; and professional services, including call center hosting, human resources outsourcing, training and consulting, and social media management for companies. In addition, the company offers call center outsourced and CMX services; digital CX services, such as robotic process automation, data analytics, omnichannel, and AI chatbots; call center seat rental solutions; and HR and information technology outsourcing services. The company was incorporated in 2001 and is based in Cairo, Egypt. Raya Customer Experience operates as a subsidiary of Raya Holding Company for Financial Investments (S.A.E).
Metrics to compare | RACC | Sector Sector - Average of metrics from a broad group of related Industrials sector companies | Relationship RelationshipRACCPeersSector | |
|---|---|---|---|---|
P/E Ratio | 6.7x | 6.4x | 12.7x | |
PEG Ratio | −34.42 | 0.00 | 0.03 | |
Price/Book | 1.6x | 3.1x | 1.4x | |
Price / LTM Sales | 0.6x | 0.8x | 1.3x | |
Upside (Analyst Target) | 52.9% | 59.5% | 19.5% | |
Fair Value Upside | Unlock | 38.6% | 5.8% | Unlock |